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Key details

About the Hotel

78 Beishan Road, Hangzhou, 310007

Very good

7.6

9.0

/10

3.6

4.2

“This hotel boasts an unbeatable location right by West Lake, perfect for leisurely strolls and discovering local eateries.”view full review

Shangri-La Hangzhou - The Back Garden Of West Lake is a 5-star hotel offering world-class service and luxurious amenities. The property features an indoor heated swimming pool, a well-equipped gym, and an on-site restaurant. Guests enjoy breathtaking views of Baoshi mountain and the landscaped gardens.

Rooms & Amenities

Shangri-La Hangzhou offers 382 air-conditioned rooms and suites, each equipped with a flat-screen TV, minibar, and complimentary Wi-Fi. Rooms feature carpeted flooring and provide beautiful views of either Baoshi mountain or the gardens.

Dining Options

Dining options at the hotel include Coffee Garden and Shang Palace, offering Hangzhou and Cantonese cuisines. Nearby restaurants such as C.straits Cafe and JinSha provide additional dining choices within a short distance.

Leisure & Activities

Leisure facilities include an indoor pool, sauna, steam room, and health club. Guests can explore the scenic routes for mountain biking and visit nearby landmarks including the Tomb of Wu Song and Lingyin Temple.

Business & Transportation

The hotel features a fully-equipped business center and offers meeting space suitable for conferences and events. Public transportation options, including Longxiangqiao and Wulinmen subway stations, are conveniently accessible for guest travel.

Select your room type

Shangri-La Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Hill view King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Lakeside King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Horizon Hillview King Bed Room
2 persons
36 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

September 2026 - September 2027

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Choose dates to see prices

Check-in/ Check-out

Facilities

Shangri-La Hangzhou offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets!

“The buffet breakfast and lunch were excellent, offering a diverse selection of fresh, tasty dishes that catered to all preferences.” read full review

Spotlessly Clean!

“The room was impeccably maintained, with every corner spotless, creating a welcoming and comfortable environment during our stay.” read full review

Really good Help!

“Whenever I needed assistance, the staff were always willing to help, ensuring a smooth and enjoyable experience throughout my stay.” read full review

Charming Atmosphere!

“The hotel had a lovely ambiance with beautiful decor that enhanced my overall experience, making it a good place to return to each day.” read full review

Facilities: Nice

6.9/10Review score

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling

Guest Parking

Private parking is possible on site for free.

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Sun terrace
Garden area

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries
Bathroom telephone
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Shangri-La Hangzhou Location

78 Beishan Road, Hangzhou, 310007

Getting around

City Centre
Hangzhou 35 min · 1.8 mi
Airports
Hangzhou Xiaoshan International (HGH) 50 min · 20.7 mi
Train
Hangzhou chengzhan railway station 7 min · 2.8 mi
Underground
Wulinmen 32 min · 1.6 mi
Longxiangqiao 32 min · 1.6 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

High-speed internet access is available in the hotel rooms for free.

Breakfast

You can start your day with a full breakfast, which costs CNY 184.0 per person.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2009

Number of floors:

Number of rooms:

192

Reviews and Ratings

Feedback about Shangri-La Hangzhou from previous guests about their experience.

Review score

Based on 98 verified reviews

8.0 /10

Great

80 %

Recommend

Breakfast

7.5/10

Cleanliness

7.9/10

Comfort

8.1/10

Facilities

6.9/10

Location

9.4/10

Paid Wi-Fi

7.5/10

Staff

8.6/10

Value for money

7.3/10

based on 951 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Shangri-La Hangzhou, Hangzhou

About the Hotel

Rooms & Amenities

Dining Options

Leisure & Activities

Business & Transportation

Select your room type

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Shangri-La Hangzhou Location

Reviews and Ratings

Next best alternative